About
I'm Joan Chukwuemeka, a Microsoft Certified Data and Business Intelligence (BI) Analyst with a strong background in Customer Experience (CX). I am passionate about helping businesses transform data into meaningful and actionable insights that drive growth and long-term success. I manage the entire process, from sourcing and preparing data to delivering insights that not only meet but exceed expectations, creating a lasting impact on business operations. I believe that behind every data point lies a person, a challenge, and an opportunity for a solution.
Skills
Here's how I've been solving real problems with data

AgriFinance Hackathon
Collaborated in the CodeStorm Elite Team during the Data Community Africa HACKATHON to deliver data insights that will enhance access to Finance for Young Agripreneurs. Developed comprehensive analysis and recommendations for agricultural financing solutions.

US Superstore Sales Performance
Conducted an Exploratory Data Analysis (EDA) on product performance data to uncover underperforming areas across Regions, market segments, and product categories. The goal was to identify weak areas and provide data-driven recommendations to improve sales, increase profit, and enhance regional strategies.

Customer Retention Analysis
Analyzed a telecom's customer demographics data and developed a Power BI dashboard that shows customers at risk of churn, with actionable insights to enhance customer retention rates and reduce customer turnover.

Gender Balance in C-Suite
Analysis of employees' hiring records and performance using Power BI, with the aim of providing insights that will help achieve gender balance in the Executive Suite for organizations focused on diversity and inclusion.

Call Center Trends Analysis
Analyzed a telecom's call records and customer ratings for 3 months and developed a Power BI dashboard that shows customer and agent behavior, thereby uncovering call center trends that drive data-driven decision making.

Maven Marketing Campaign Analysis
Performed exploratory data analysis and visualization on Microsoft Excel, providing insights into customer demographics and product performance across different campaign channels, enabling Maven marketing to make profitable data-driven decisions.

FIFA 21 Data Cleaning
Carried out comprehensive cleaning of messy FIFA 2021 data using SQL Data Query Language (SELECT), Data Definition Languages (DDL) like ALTER, and Data Manipulation Languages (DML) such as INSERT, UPDATE & DELETE, to make it fit for further analysis.
Professional Achievements
- M
Microsoft Certified: Power BI Data Analyst Associate
Microsoft Learn
Achieved Microsoft's official certification for Power BI Data Analysts, demonstrating proficiency in preparing data, modeling data, visualizing data, analyzing data, and deploying and maintaining deliverables. - S
SQL Associate Certificate
DataCamp
Demonstrated proficiency in using SQL for data analysis, including skills in data management and exploratory analysis, among other core competency areas.
Get in Touch
Want to chat? Just send me a message on LinkedIn and I'll respond as soon as I can.